Rivithead Privacy Policy
Rivithead values our customers. Everything we do is focused on giving you a great shopping experience.
The information you share with Rivithead allows us to provide the service and products you expect from us.
We believe in honesty and transparency. As part of building a relationship of trust, we want to clearly explain how we collect, use, share, and protect your personal information.
Our Policy
- What our privacy policy covers
- How, why, and what personal information we collect
- How we protect your personal information
- Who we share your information with
- How you can limit the information we collect and share
- Mailing list subscriptions
What does our privacy policy cover?
Rivithead’s privacy policy explains how we collect, use, protect, and share your personal information across our website, will-call locations, and business partners.
This includes details that can be linked to your identity, such as your name, address, phone number, and payment details (credit, debit, bank, or PayPal).
What type of personal information do we collect?
In plain terms, we only collect information you share with us.
You provide personal information when:
- You create an account on our website.
- You participate in a contest, sweepstakes, or promotion.
- You contact customer service or request assistance.
- You make an in-store or online purchase.
- You leave a review or comment on our website or social media pages.
We also collect:
- Device Information: Your browser type and whether you’re using a mobile device, desktop, or tablet.
- Referrer Data: The website that led you to Rivithead.
- Browsing Information: We use web analytics, cookies, and tracking identifiers to personalize your experience and improve our site.
How we use your personal information.
We use your information to enhance your shopping experience. This includes:
- Personalized Recommendations: Suggesting products you might like and occasionally emailing you about promotions.
- Security & Fraud Prevention: We manually review nearly 50% of orders to ensure they were placed by you.
- Marketing & Advertising: We may use limited data (such as your email or tracking cookies) to display ads through third-party platforms.
How do we share your information?
We will not sell or rent your personal information. Period.
We only share limited information when necessary:
- To fulfill your order with a trusted supplier.
- When legally required.
We do not share your browsing history with third parties such as Google or Facebook, unless you arrived via a paid advertisement. Even then, we only share whether the visit resulted in a sale—never your name, address, phone number, payment details, or purchase history.
How do we protect your personal information?
We take security seriously:
- We never sell your data. We hate spam just as much as you do.
- Strict Access Control: Only employees with a need-to-know basis can access your data.
- No Phone or Email Disclosures: We never share personal details over the phone or email to prevent social hacking.
- No Stored Credit Card Information: Your payment details are securely processed and never stored on our servers.
Who do we share information with?
We limit data sharing to what is absolutely necessary.
In certain cases, your order may ship directly from a vendor. In this case, we only share your name and shipping details.
We never share your name, address, phone number, payment details, purchase amount, or history with third parties like Google or Facebook.
How you can limit the information we collect and share?
We may share limited data for relevant advertising. You can opt out at any time:
Subscribe and unsubscribe from our mailing list
You can opt out of emails by:
- Editing your account settings and selecting unsubscribe.
- Clicking the unsubscribe link in any of our promotional emails.
- If you subscribed as a guest, click here to receive an opt-out link.
Rivithead may update this policy. If significant changes occur, we will notify you via email or by placing a notice on our site.
Questions and Suggestions
If you have questions or suggestions, please complete the contact form.